Residents can also use this tool to determine if an item can be recycled or not by clicking the “ Waste Wizard“ tab. The Waste Wizard tool can also assist residents in determining their collection day by simply clicking the “ My Schedule“ tab and entering the service address. For collection issues related to garbage, recycling, or yard waste, please start by contacting Rock River Disposal direct at 81 or click the “ Need Help“ tab in Waste Wizard tool featured below. Below you will find the most frequent requested information related to garbage service, recycling, yard waste, and residential hazardous materials disposal. To set up new service, questions about your existing water service, or billing questions, contact the Customer Service Center at 77. Chapter 25 of the City of Rockford General Ordinance sets forth the rules for garbage collection. City-contracted garbage collection is mandatory for all residential dwelling units, four-family and under.

Our mission is to provide for the collection and disposal of solid waste and recyclables in a manner that is consistent with federal and state regulations as well as to encourage reuse efforts of the community. The department of Community & Economic Development manages the City’s refuse collection through a contract with Rock River Disposal for residents. Residential Solid Waste and Recycling Services

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